Semester II

Operations management is expected to provide the leadership that is needed to produce the product or service demanded by the customer. Early operations managers were responsible only for manufacturing activities. Today’s operations managers have an additional responsibility for purchasing, material control, quality assurance and in some cases engineering program management. Operation Management has been many innovations in recent years, becoming a topic of critical importance in business today. An understanding of operation Management strategy and its function is vital to the survival of the firm. This course covers the latest and the most important issues facing operation Management as well as the basic concept, tools and techniques.